Person in store ordered the wrong size clad on panels, the delivery arrived a day late, the person on customer services then ordered the wrong thing again, delivery was 2 days earlier than told and uplift of incorrect panels did not happen on designated day. Now sitting with EIGHT incorrect panels in my hallway, no idea when they'll be uplifted, hoping the correct ones ARE delivered on Monday as promised. Have wasted 2 days waiting in for Parcel Force (so much for the call or text an hour before to give a delivery slot, it hasn't happened so far) and wasted nearly 3 hours on the phone and still can't get my kitchen finished. To be fair,the original order of the bulk of my kitchen was from B&Q drivers and went smoothly, plus the units etc are easy to assemble and reasonable quality for the price. It is their customer service and deliveries/uplifts from Parcel Force that have let me down badly