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Wendy
ordered 12 rolls wallpaper from store which is now miles away after they closed our brilliant liitle store 0.5 miles away on Click and collect. collected wallpaper on arrival at home inspected it to find one roll bashed on one end and all rolls were differing batch numbers!!!!!!!!!!!!! even on their advice they say to get same batch numbers! called "helpline"? to be advised to return it miles(at my expense and valuable time with wear and tear to my vehicle) to store where the in-store staff would help (I doubt it I have experience of them already). B&Q were always expensive but now you can add useless to this too. My advice.....Don't spend hard earned cash at this company its not worth it. Oh and do Not use Click and Useless collect!
7 years ago
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B&Q has a 2.2 average rating from 2,596 reviews