No phonecall for delivery so missed first time. Second time doors arrived in damaged boxes. Joiner came, One door had a hole through it! Took 4 days to get back to me. Stated I can either return doors or get a discount. Opted to return 1 and discount other damaged doors. Response 5 days later again through Facebook. Have to be when collecting and don't do weekend collections so had to take a days leave. The refund for the damaged doors was a massive £7! Basically a 3% discount. Said I wanted to take complaint further and they just told me to follow the same process again. Can now see why they have such bad reviews and will be taking my service elsewhere.