Now Seven weeks into what was supposed to be a 2 week job for my daughter and her partner's kitchen fit and B&q still haven't managed to deliver all the correct items to finish it! Daughter is getting very upset. B&Q have delivered incorrect parts several times, failed to deliver at all several times, failed to respond to messages, customer service very hard to get a timely response. What on earth is wrong with their customer service/ delivery team interaction? Absolutely terrible service
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