Absolutley appalled. I ordered flooring for both my children's bedrooms and should of been delivered today. The delivery guy stated attempted delivery at 1.02pm he never came. I rung Hillsborough b&q they managed to find out that the delivery guy lied and it was not delivered as was damaged. I have been on hold for 1hr to finally get through to them and say they can deliver and I can't collect in store. I move into my new property on Friday so no my children have no flooring. The guy I spoke to was nice and helpful on the phone but he agreed it was appalling the way I have been treat. I said I would like some discount or a voucher or something he said he could not do that but said he would send to the back office and hopefully they will issue that