Spent £6,600 on a kitchen. 6 doors never turned up and 13 handles (omen!), reappointed, no doors or handles! Another call from B&Q reappointing for next week, doors only, handles out of stock. Handles could be found. Theres 5 in my nearest store, 10 in a store 50 mins drive! Customer service gave me some rubbish about different parts of B & Q, i'm not interested in there politics. The answer to me was to pick them up! , which contradicts the earlier comment they made to me, my reply, call the 2 stores with stock and get them posted!! Wait goes on....zzz
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