I ordered a fitted kitchen in mid June which was paid for in full. I was told today, mid July that they no longer offer the service to fit the kitchen. I spoke to someone in the company who advised me that B&Q making plans to remove this service a while a while ago, and that people were being redundant up to 6 weeks ago. (before I bought and paid for my kitchen). They have that promised a service which they were aware may not be facilitated, and have not honoured those customers who have already committed to them in good will. There are other companies with much more integrity. Avoid at all costs.