Customer service is terrible. I've just been to purchase something and the man I spoke to couldn't find what I wanted so he asked 2 other people who just shrugged their shoulders and walked off and the man said even though it says there should be 5 in stock nobody knew where they were so he said sorry and just walked off leaving me standing there. He never tried to show me an alternative to buy so I walked out and went to screwfix instead
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