I visited the Wandsworth branch as I have for many years as I live near to there and will never shop there again. I was in the lighting department looking at downlights. I was standing choosing between two option and an employee of the shop - Graham - just pushed right in front of me with no words of 'excuse me' or showing manners of any sort. I could not reach the lighting options. Three times I said to the back of his head 'excuse me' and asked what he thought he was doing? Upon acknowledging me, I got a sneer and no apology. I've never experienced such rudeness. Avoid avoid avoid this store!