I went to burgess hill branch, I approached cashier to see if there were any other bathroom extractor fans, I asked politely only to get the response “donno”. , she then turned her back on me. Again I said excuse me and asked my question again, she responded “ I said I dunno”, I then asked is there anyone that would know, to which she replied” you best go and find someone at the back”. I have never known service like that, we had gone in to look at kitchens as we are going to replace ours. The brochure I picked up went straight in the bin !!!!! I will look for a company to replace our kitchen with more customer service skills, I went to wickes and purchased my extractor fan , the Wickes experience was a hundred times better than the one I got from B&Q.