went to buy a replacement shower head and pipe. Being a "mere woman" lol, I took the old ones with me to compare. I wasn't sure if they came in different width sizes etc so not sure if all would fit. I was looking for a member of staff to help, there was just one lady leaning against a display near the tills and I asked her for some help. she looked a bit disgruntled to be approached to be honest. I asked if the shower pipe comes in different sizes .." haven't a clue" was her answer, and pointed me to the aisle with the shower fittings. I told her that I had already looked and I needed some help. She then got on the telephone at the till and she spoke to someone and again she asked me what it was that I wanted to replace,,,i told her the hose and shower head were broken and I wanted to replace it ( held the broken one for her to see) and that I needed some help; I didn't know if they came separate or not and didn't know if they had different sizes? She said she would get someone to see me, I waited quite a while before another assistant came over and took me to the fittings and explained that they are all one size , just a difference in length..to be fair the second assistant was very useful, shame about the first lady...NOT GOOD Customer Services