I was going to write a review about how my new toilet was delivered with broken toilet pan, and replacement took hours of negotiation and that the replacement had a broken toilet seat, and no one in the local store could help as said 'they didn't know anything about DIY' but is there any point? B&Q will continue to carry on regardless until the business fails and the directors have to face the investors who as we all know are so much more important than the customers!
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