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Pete Duffy
My kitchen was ordered on 6 September 2018 for delivery on 17th November for the fitter to start fitting the kitchen on 19 Nov. When I ordered it everything was in stock. Day before delivery I had a call confirming delivery but was told the sink I ordered was out of stock and would be available on 9th December, I then had to shop round to find another sink. One of the packages was damaged and was also the wrong colour, this also could not be delivered until sometime in December, I had to search B&Q store to find a replacement and go and collect it myself. When the fitter started he found that a breakfast bar we had ordered and cost £187 was missing and again a 5 week wait, there was not enough up stand delivered resulting another search around B&Q stores. It seem that once they have your money they couldn’t care less about you. I never ever recommend or not recommend anything as it’s normally a personal choice but I make an exception the is time NEVER EVER use this company.
6 years ago
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B&Q has a 2.2 average rating from 2,596 reviews