Went to Stevenage store after 3 months of aggro trying to get a refund for rubbish bi fold doors,was met by a woman who,quite frankly needs lessons in customer service.She acted like she couldnt be bothered? I asked to see the building manager and was told hes at lunch and thats it, so asked I asked to see the store manager and she reluctantly called him.After ten mins still waiting so I asked her to find out whats happening. No help at all. Be a long time before I buy from there again,would rather travel to Biggleswade and shop in Homebase.
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