On Wednesday, 19th Dec 2018. Went to buy half a dozen sheets of MDF at the Sutton Store, which I needed cutting. Arrived at 1115, only to find that there was no one to operate the cutting machine and would not be anyone till 1215. Does B&Q only employ one person per store to operate services such as this? Eventually, made a second journey to the store in the afternoon, wasting time and petrol. Sutton is a good 20 - 30mins away from where I live, so an hour wasted plus time in the store. Shambles.
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