Moonraker
I wanted to leave a review on the IT Kitchen website but was unable to find the process to do this. There are some pretty disparaging comments about the quality and the fittings supplied with IT flat pack kitchen units so I thought I would give my unbiased opinion on what I have bought. Nobody from B&Q replies to the comments on the B&Q kitchen unit website anyway. I have fitted kitchens from B&Q for over 20 years so I have done a few it's fair to say BUT I have not fitted a B&Q kitchen for around 9 years now. So I thought I would fit one for a new flat I have purchased. Lots of comments about the diminishing quality of the product flatpack IT kitchen. As it happens I still have boxes and boxes of B&Q IT Kitchen fittings left over from previous jobs so I can compare quality from 10 years ago to what is being packed up now. 1. Shelf supports......Now.......flimsy, weak and poor quality. Threw mine supplied in the bin. 10 years ago. Strong, well made. I used these. 2. Cam lock fasteners Now. Weak, poor quality. In the bin. I fitted my 10 year old cam fasteners. Strong and well made. 3. The furniture panels themselves. Something not quite right with the production process. The white vinyl layer is so thin it doesn't look white at all. I think what it boils down to is price but in doing so quality comes second now and that could be a disaster. B&Q needs to buck it it's ideas up if it wants to survive in business. Personally I would not recommend or would I fit another B&Q kitchen until they can prove that they have listened to their customers and actually looked to the vast amount of negative comments on their own website and improved the quality of the finished product. Thankyou for reading this.
5 years ago
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B&Q has a 2.2 average rating from 2,475 reviews

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