Kitchen -
READ REVIEWS! Take notice of what people have said!!! Cheap but you get what you pay for, in products and in service.
It was the worst customer service experience of my life!
From being lied to, hung up on, having to cry down the phone for them to sort their many mistakes it was the most frustrating and apauling customer service I have ever encountered. You will spend hours and hours in the phone trying to sort stuff out, if not in store.
This was just over a year ago now, and I’m STILL having problems with it, I’ve had the fitter out to fix some stuff, to be fair not for a few months now! but I think I’m getting PTSD because I’m scared to have to get him out yet again! he was lovely, but I just wanted them out my house by the end of it. They knew it was a joke too, it was all down to B&Q and the dredded ‘home fit’
So we had to compromise and had to accept changes to the kitchen we had designed just because B&Q or ‘home fit’ couldn’t get their act together.
No matter how much you ask for help or spend on phone nothing gets sorted in the way’s of refund or compensation for (at least) 7 deliveries they got wrong, and the months over due it was. Do not book time off work to stay in, because somtimes they just don’t show up.
I just hope someone reads this and DOES NOT get kitchen fitted with B&Q it, I haven’t actually written more stuff that I could complain about but just makes me angry!
Perhaps go and tidy the kitchen to calm down... oh wait, I can’t use the dishwasher it’s broken... again.
DO NOT USE B&Q for kitchens!!!