Elizabeth Maher
I bought some paint from here, not thinking that I would need to check that the lid was secure, once I got home and lifted the carrier bag out of my car, it had spilt in the bag and had soaked through to my passenger side footwell. Looking at the paint, there was no plastic seal (it was a plastic tub). I contacted B&Q and they basically said they aren't responsible for their products when they leave their store and if things are damaged in transportation then that's the customer's fault.....even when they sell faulty products. I won't be buying from any B&Q store ever again and to be honest, you can get most things cheaper elsewhere, you just might need to go to several different stores.
5 years ago
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B&Q has a 2.2 average rating from 2,456 reviews

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