This review isn’t directly at B&Q but a joint between them and Be Modern. We purchased the Be Modern Beauport Fire Suite in Cashmere for the downlight LED effect.
First of all cashmere to Be Modern looks grey in the home. It might look Ivory/off white in the store with all of the artificial lights but it certainly looks grey at home.
The LED lights have to be installed and a plug fitted by yourself.
There isn’t a switch for the lights so if you are hoping for a all wire hidden fire suite then think again. You will have to unplug the lights to turn them off. There are 3 switches on the fire, surely one of these could have operated the lights.
The customer service of Be Modern was awful. They deliver when and on,y when it suits them. I was told that if I can’t be home for the delivery then a neighbour would have to take it. It’s an assembled fire suite. It’s huge and very heavy. Who would be able to accept that and then how are you meant to move it when it takes 2 delivery men to drop off!?
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