ordered some tiles on line had made payment with card payment was confirmed and delivery confirmed and was given date for delivery b&q phoned the day before to confirm delivery waited in all day no delivery made no phone call to tell me it is not being made i phoned b&q and was told they have not got any of tiles and are not restocking them no apology received and took three phone calls to them to get my money back which took 8 days to pay me back i would not buy any thing from them on line again after 50 years of buying from them never again
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