Ordered a bath and picked a day for delivery. All good until the delivery day. Not given a two hour time slot the night before so phoned for a time slot to be told I would find out first thing In The morning. So waited while morning still no contact so I called again only to be told they would call me backI. so I called again 2 hours later. I was then told the courier would call me back and they can’t give me a 2 hour time slot as it’s it’s bnq delivery. Says it is on email confirming the payment. Still heard nothing from driver. When it did turn up. The delivery driver dumped it at the bottom of the massive empty drive. I park 2 lwb vans on it with 2 cars. Saying his trolly is broken then drives away. My partner was here with our 2 year old. What was we supposed to do with the bath. So I called customer services only to be told if the driver doesn’t think it’s safe to deliver to the house it will be left kerb side. Apparently it’s in the small print. So they stick to the rules that suit them. And ignore the ones that don’t. And to top it all off I found same bath £120 cheaper. Right kick in the nuts. Shocking customer service and shocking delivery from such a big company. I won’t ever spend a penny in bnq again.