I ordered kitchen cupboards and most importantly the pull out pantry for over £300. It was not delivered. After soeaking to customer services i was advised a date. Delivery is to an empty house. Never arrived. Have sent numerous emails to customer service. Eventually got a call from someone who "had onky 3 minutes left on his shift" would call next day. Got promised call next day to be told it had been delivered. Where when to whom at any empty locked house? Was told the complaint woyld be dealt in stages. Ie call me. Call whoever. Call me. Call whoever. Each day. So not sure when i will reach a conclusion. Not good.