I ordered a fireplace on 13th Feb with 7 day delivery. Never arrived & was never contacted to say it wouldnt be arriving. Had to CHASE B&Q to find out where it was, was told it would arrive by 8th March. Have chased AGAIN due to it not arriving for the second time and now told it will arrive by 19th March. £460 spent, middle of winter, no heating in living room. I ordered from B&Q because its a well known company - the worst customer service I have ever had!
Related Photos & Videos
