I hate this company with a passion. We bought kitchen stuff and bathroom stuff for an extension 4 or 5 years ago. The second problem is that the rubber seals on the sink 'plugs' wear out, but you can't get replacements. Oh - the first problem? They supplied the wrong shower enclosure as the guy who took our order entered the wrong code. We went on holiday and came back to find the wrong thing fitted. How helpful when we complained? Not at all. Anyway, the next problem is that the glass door shattered on the shower unit today. I was in the kitchen downstairs when it happened. I thought that a tree had come down in the garden, or that there had been a car accident outside. Neither. The swing door on the C & L Delvio unit had just shattered. Not good enough, and a definite safety issue. I've just seen the manager at the Farnborough branch, and he was nice enough, but his offer of £300 off a replacement costing more than £400 was probably all he could do, but certainly not good enough. I've lost faith in the stuff they sell, and will buy the replacement from somewhere else, that's for sure. Dangerously unsafe goods.