Ordered £1700 of garden fencing and posts. I was informed 24 hours before delivery that half of the order was unavailable despite receiving a delivery confirmation. I had to delay the builder and try to source replacements.
The final part of the order did not turn up on time with no communication causing my partner a wasted afternoon.
Poor service, poor communication and the reply to my complaint lacked sincerity. I will not use B&Q again.
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