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Richard Horn
Terrible customer service. Delivery did not show up. I had to call 3 times to find out why. I was then promised due to the inconvenience that the next attempt at the bulk delivery would be left in my garden without signature. This was clearly not passed on to the driver who called me 3 times while at work and accused my partner of lies when he had woken her and my 18 month son up to deliver. 5 of the stepping stones were broken which the driver said they knew about when he left the depot. I'm now told I have to take time off work to be in for them to pick up the returns. If they show up that is. There is much more to this farse. I'll never use them again.
6 years ago
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B&Q has a 2.2 average rating from 2,596 reviews