Today i visited b&q on edge lane Liverpool with my mum. i could not believe what I witnessed. The store manager i think his name was Paul was shouting at a member of staff which i thought was so unprofessional. If he had occasion to reprimand a member of staff he should have done it privately.in my opinion You are failing as a boss when you humiliate employees in front of customers . I don't think I will shop there again as the atmosphere was not a good one, shame on you. Mrs pauline Kerr
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