Had two baths that I collected -both damaged. Returned and installed. Also bath mixer bought leaking cold water valve, no fixing nuts for mixer to bath. This out of a Cooke &Lewis boxed Mixer. Bunch of idiots at b&q. Staff and assistance at b&q. Staff are always walking away from you. Stock levels no where as good as they were 18 months to 2 years ago. Used to be a go to store. SUCKS. And escalators don't work most of the time.