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Anonymous
When placing the order on their website on 14/5 it said delivery within 7 days and would be contacted within 2 days to confirm the delivery. After 2 days had no call and I called B&Q to discuss the order. It was then mentioned that this was down to the supplier Forest Gardens. After discussing with Forest Gardens there was an internal error with their processes and then told delivery would not be until 24/6. Ridiculous system. The website should not show delivery within a set timeframe if this cant be met. The only good thing is that B&Q customer service refunded my order when I complained.
6 years ago
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B&Q has a 2.2 average rating from 2,595 reviews