I ordered a hob from B & Q on their website, which said they had 3 in stock a Burton. I placed my order, and paid £10.00 for delivery (classed as large item). When I got confirmation of order it said that it would be delivered in 2 weeks time (14th August) so I rang to complain. I got a very rude assistant who constantly spoke over me. The service was very poor, so I have now cancelled my order. (order number 10005552780)