Stay away from the Erdington store......They have no idea what customer service is.....placed 3 orders for click and collect and when got to store there was nothing....staff had no idea what they were doing and had no explanation as to why non of my 14 items were not there.....in the end had to cancel all 3 orders and now am fighting to get my refunds.....Not even the manager has a clue what shes doing....Still phoning everyday to try and sort out the complete mess they have made out of a simple transaction....Customers should not have to fight to get refunds especially when its there error......Beware when shopping here customer service is non existant