We agreed delivery on a certain day because B&Q delivered the order from 3 different places I got 3 deliveries 2 arranged in store the 3rd on logistics company web site I arranged all for same day B&Q staff at Chester messed up and decided to deliver one the following day although I wasn’t happy I said ok but since it was their fault I needed an am delivery as I had to pick up my car from service said ok then a very rude woman called the following day to tell me it was a pm delivery at the time I needed to pick up my car which I told them the previous day