If I could give B&Q a zero for Customer Service I would have. I ordered a new bath for home delivery, it arrived on time, with the INCORRECT end panel, which the plumber only discovered when he started installing the bath. I have tried all available telephone numbers for B&Q Customer Service, I have tried calling the branch number - no luck. How does this company stay in business. the most frustrating issue is the fact that a person can't speak to anyone. I am now driving to the branch to see if that will result in anything positive.
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