I have to say Robyn Snelling at B&Q Beckton kitchen dept really has gone the extra mile, I was struggling to get cabinet doors for our kitchen which were discontinued, I spoke to various branches and no one was able to help I called customer services they advised as the order was not made online that I needed to go into store, I visited 4 stores local to me none of which could help. I finally ended up back at Beckton and asked Robyn this was my last attempt, she asked the department manager to help who was unavailable then took on board the task of helping me herself, she took down contact details and advised she will try and see if she could source these doors from stock analyst, a couple of days later she called me was unable to get through to me then emailed me to say she managed to source the doors and requested for me to pick them up. She made the experience straightforward and easy, I had a request for something that was no longer on the shop floor, this allowed for me to complete my kitchen. I cannot thank her enough for listening to me and going the extra mile. I appreciate the great service which is rare to find nowadays. Thank you we now have a beautiful complete kitchen.