On Thursday 26th February I went to the b&q at ransoms europark I would like to let you know I have never had such bad customer service. I asked for mixed sand and cement and was told by a male member of staff it's down there on the right after looking for the product a second member of staff walked past so again I asked to told its there were your looking. After poor service I went to the till to pay for my other products and was asked to take them out of the trolley to which I replied don't you have staff to do that. Adventually I paid for what I had after having my transaction put on hold because the member of staff wouldn't take it out of the trolley this happened twice and I was made to wait while she served other people i then left but I would like to add Lee was helpful and put my products in my car but I will be very reluctant to use that store again. I would like to add I paid double at jewsons for good customer service and purchased the products there