On reading the B&Q reviews, in general, lack of staff within the warehouses seems to be a common problem regardless of store location.
That said, we took the plunge and ordered a kitchen, including fitting services from our local Blackpool store. We were not disappointed. The Homefit team were excellent and the majority of the kitchen showroom staff at Blackpool were extremely helpful (Dan and Mike to be specific). The fitters, Ian and his sidekick were extremely professional and carried out an excellent job in both removing and fitting our kitchen, utility and cloakroom.
All in all, I can thoroughly recommend the Blackpool area Homefit team and the staff members outlined above.