Placed an order on Fri 4th Apr, to collect on the 5th. Phoned on the 6th as I had no email for collection told 48hr delay. Phoned on 9th (96hr later) and told system was down and took my number. Not really expecting a call back at this rate tomorrow will be 120hr delay and counting, bet that's not on the Web site. Reading store is a complete shambles.