Absolutely shocking service. Ordered on 4th April for collection on 5th April. On the 5th April received an email stating - Do not go to store to collect until you receive an email or phone call. Money taken from my account straight away. No response from emails sent or from telephone, staff just pick the phone up and then put the phone down without speaking . It is now the 10th April still no communication from B&Q when to collect order. Do NOT Use Click & Collect
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