I'm only giving 1 star as 0 is not available. I ordered some paint for my partner as he had been away last week, on the understanding i was able to pick it up the next day. Two hours later i had a message saying it was ready but gave me no indication on time to pick up well it was to late as i was at work then. Two day's later i had another message instructing me that we will ring or email you with a time slot and not to come before hand. Over a week later with no email or phone call between i have a email telling me i had collected my order. I tried to email but it would not deliver and i can't ring. If the money is not in my account over the next week Trading standards will be my next stop.