Ordered decking paint for click and collect on Saturday had email Sunday to say it was ready. Got a call this morning from b&q to ask if I had received my email to collect and advised I would collect this morning. I have made two visits today to try and collect it is absolutely chaos no organisation whatsoever wait times over an hour . They should rename it click and wait..... come on B&q get your act together it’s not rocket science stop taking any further orders and allocate time slots for people To collect their outstanding items. Appalling
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