Awful customer service just awful. I have an issue with 4 boxes of tiles. 10 patterns in a box 34 tiles per box. Out of the 4 boxes I have 5 tiles of 1 design. All other tiles I have 20 or more. Impossible to add pattern into the floor design. I try twitter and they just ignore you. Then after a week they DM you ask you a question then I answer them straight away then they just ignore me again. Why bother asking me a question if your never going to reply again. I took time off work to lay my tiles and now I'm back at work so I wasted my holiday. I will be asking for compensation due to their lack of customer service. Yes we have covid 19 but when they are replying to everyone else on twitter after I have tweeted its just dam rude. Will be using wickes etc from now on.