1hr+ wait to get on website, sat phone down, kept checking etc, finally got on their site, added £80+ of material to basket, Clicked click & collect for my local store for pickup next day, (plenty in stock of all items) checkout as guest, all details typed in to get to last page before payment & then page came up saying 0 available, remove from basket or add to saved list, tried 3x more, same scenario after typing all details back in each time, then added random stuff to basket, through the details again to get same outcome, B&Q really need to shut their click & collect part down as it’s clearly not fit for purpose looking at the reviews ppl are leaving. Sad as I’ll not use them again even when this is all over.