Waited 8 days for email to say click and collect was ready for collection, drove to B&Q only to be told I had to join the queue for the shop in order to make my collection estimated waiting time to enter shop was 1.5 hours. I could have queued 5 days ago when the shop reopened and bought from the store. Cancelled my order. You try to be patient and do the right thing with all that is going on only to be dropped in it by a store that only cares about profit and not the customers.
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