Don't shop at B&Q Manchester, Cheetham Hill, they are run it like a badly run boot camp. Staff are rude and unprofessional to customers in general. I wanted a compression coupler 22mm x 3/4 to connect two 1000mm pipes together. As I waited nearly one hour to get into the store, which seemed for ever, I went straight for the item I needed.
I carefully went through the items to select the items I needed. I found out that none exist. As a final attempt ,there was one item that was already open. The packet filthy dirty, stuck down with filthy black sellotape. As I was looking at this item, a older scruffy looking female member of staff came down the isle, rude shouting, "Can I help you", I pointed to her, that I was measuring the connector end to see if it fitted, as the packet was already open. Before establishing the facts, she then rudely stated, "that the packet should not be opened", "as to protect the customer from covid 19". It was clear that the packet had been put back on the shelf, as someone returned it time ago? Isn't that a treat of covid 19 also? In that case covid 19, it can be on any closed item throughout the store, as many people would handle these items before me.
Her manor was so unprofessional and threatening, rudely suggesting that I go to another plumbers elsewhere. She could have been more approachable and professional. Obvious , the lack of quality customer service training stuck out. She didn't have a protective face mask or gloves. Shame on B& Q you putting customers lives and fellow members of staff at risk at risk!!!
Telling customer to go elsewhere is not professional to say the least. The irony , is that it was their part that was taken off an old B&Q bath that caused the problem in the first place, as they used a non-standard pipe measurement.
Not only had I came away empty handed, I had spent valuable time and money, the job is now completed, no thanks to B& Q. To sum up, B&Q is just not worth the trouble. You're better off not B&Qing it. Go to Wicks. You know what they say, you pay peanuts you get monkys.