DO NOT USE B+Q CLICK AND COLLECT. Whilst I accept that their are currently issues regarding supply during this Covid lockdown, BQ's service has been nothing short of a disgrace. I have placed 2 orders over the last 4 weeks with BQ. I was informed that the first order would take 3 days, but was told not to turn up for collection until I was contacted via e-mail. They were very definate on this. After 10 days I recieved a nasty call asking if I was going to collect my order, threatening to cancel it. I informed their rep that I had recieved no notification, but instead of apologizing, all I got was, "well it's ready now. You need to collect it". Great staff you have there B and Q. Thinking it was a one of, I made a second order. Website said products were in stock and again collection should take a few days, and that I would be notified. I waited 12 days, to eventually get an email today cancelling my order. Don't waste your time with this joke of an organisation.