Staff extremely rude in Burton on Trent store. Got to the checkout & was treated like a leper. Was told to "get back & stand in the square"in a very rude manner. The cashier made it quite obvious that she didn't want to be at work. I have worked in retail for over forty years & have never met with such repulsive customer service. Aisles are marked as one way, with many of them leading to a dead end, giving no option but to back track. Will now avoid this B & Q branch at all costs. Civility costs nothing.