When in B&Q Sheffield store yesterday afternoon Thursday, 18th June, my 10 year old touched a cactus in the plant area next to the tills and got both her palms full of tiny needles which were so fine we couldn’t get them out without tweezers. I’ve asked the cashier woman about a first aid kit and she said they don’t have tweezers in it and can’t help. At the point my 10 years old was crying in pain and distress. This is unacceptable and a bad review is just not enough.