I bought a complete bathroom set from b&q 7 months back.. Couldn't get a builder/fitter for ages until 4 weeks ago.. When installing there were no connectors for anything..i had been sold the wrong ceiling pannels and the panels also had no snap connectors to secure to ceiling.. The woman Wendy at ashton had not included my walk in shower on the original order so had to return to purchase.. And last no bathroom light.. I insisted when purchasing everything for the fitters that i wanted nothing left out so that when they started we didn't have to go back every 5mins for bits.. Wasn't the case The attitude of wendy in both cases of incomplete order and no fixtures was hostile.. Iv been here 13yrs and never one complaint. Well heres a complaint to blemish your run.. £3000 for bathroom no shower included An additional £700 for fixtures fittings not pointed out to me when purchasing.. I have no experience at buying a full bathroom suite and thought that i was in capable hands.. Not the case More bothered about designing my bathroom on computer than actually supplying me with all necessary accumpliments to start/finish bathroom I was supplied with a triton shower..not told that i needed an isolation switch.. Flexy pipe for water... They are supposed to be experts.. Pointing out what i needed for each point of instalation.. If ever i decide to change bathroom again.. I will be going to a bathroom installer and not a foul mouthed snappy b&q so called expert🚿🤕