B&q in Greenwich, I asked a member of staff for help she failed to even want to know what I was after and ordered me to check a isle which I did and the item was not there. I approached her again as I could not find it and asked if she could show me as it says 3 were available on their website. She told me if I Cant see it it means it’s not there or go and use my eyes. Such a rude comment to make to someone! I was so shocked. I work in customer service and I would never speak to someone in this manner. Anyways the manager was able to show me the item not in the isle she demanded it was in. I will never go to that branch again! The worst customer service.
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