Do yourself a favour, buy from somewhere else. Ordered one door on the 15th, chose delivery for the 21st, so far so good. Got a text confirming delivery for the 21st but guess what, 21st came and no door. Tried the customer services number, but they were experiencing 'heavy call volume' so despite my call being 'important to them' I only managed to speak to someone after my 4th attempt. He was was 'very sorry' but as the courier was now closed he could offer no explanation but promised to ring me back the following morning. The following morning rolled round but of course no call was received, so I rang them. Coincidentally they were experiencing 'high call volume' and once again my call 'was important to them', eventually I got through. This time they were 'very sorry' and offered to call their courier.....but the courier was not picking up the phone, so B&Q promised to call me back..........guess what. On the day I ordered a door from B&Q I also ordered a full bathroom suite from a Victoria Plumb (they had got much better reviews, but didn't stock the door I needed), 5 wall panels from Wickes, some plumbing fittings from Screwfix and something else on Amazon. All arrived as promised on the 21st. Fur coat and no Knickers. Is B&Q closing down?